Privacy Policy

At Habl Mart, we respect your privacy and are committed to protecting the personal information you provide when using our website and placing an order.

This Privacy Policy explains what information we may collect, how we use it and how we protect it.

1. Information We Collect

When you visit our website, create an order or contact us, we may collect information such as:

• Full name

• Phone number

• Email address

• Delivery address

• City and postal information

• Order and purchase details

• Payment or transaction information

• Information you provide when contacting our customer support

We only request information that is reasonably necessary to provide our services and process your orders.

2. How We Use Your Information

We may use your information to:

• Process and confirm your orders

• Arrange delivery of your products

• Contact you regarding your order

• Confirm Cash on Delivery orders

• Verify digital payments where applicable

• Provide customer support

• Process returns, exchanges and refunds

• Improve our website, products and services

• Prevent fraud, misuse or unauthorized activity

• Send promotional or marketing communications where permitted

3. Order & Delivery Information

When you place an order, we may share the information necessary to fulfill that order with relevant service providers, such as courier and delivery companies.

This may include your name, phone number, delivery address and order details.

We do not provide your personal information to third parties for their independent marketing purposes unless you have given appropriate permission or it is otherwise permitted by applicable law.

4. Payment Information

For online payments, payment information may be processed through the relevant payment service provider.

Habl Mart does not intentionally store complete payment card details on its own systems.

For Easypaisa or other digital payments, we may request transaction information or a payment screenshot to verify your payment.

5. Cash on Delivery

For Cash on Delivery orders, we may use your phone number and delivery information to confirm your order and coordinate delivery with the courier.

6. Cookies & Website Technologies

Our website may use cookies and similar technologies to:

• Keep the website functioning properly

• Remember shopping preferences

• Improve website performance

• Understand how visitors use our website

• Provide a better shopping experience

You may be able to manage or disable cookies through your browser settings. Some website features may not work properly if certain cookies are disabled.

7. Marketing Communications

If you provide your contact information and consent to receive promotional communications, we may contact you about:

• New products

• Special offers

• Discounts

• Promotions

• Important store updates

You may request to stop receiving promotional communications at any time.

8. Data Security

We take reasonable measures to protect your personal information from unauthorized access, misuse, loss or disclosure.

However, no method of transmitting or storing information online can be guaranteed to be completely secure.

9. Third-Party Services

Habl Mart may use third-party services such as:

• Shopify

• Courier and delivery companies

• Payment providers

• Website analytics services

• Customer communication tools

These services may process information according to their own privacy policies and terms.

10. Children's Privacy

Our website is not intended to knowingly collect personal information directly from children without appropriate authorization.

If you believe that a child has provided personal information to us without appropriate consent, please contact us so that we can review the matter.

11. Your Privacy Rights

Depending on applicable law, you may have rights regarding your personal information, including the ability to request access to, correction of or deletion of certain information.

To make a privacy-related request, please contact us using the information below.

12. Data Retention

We retain personal information only for as long as reasonably necessary for purposes such as processing orders, providing customer support, maintaining business records, resolving disputes, preventing fraud and complying with applicable legal obligations.

13. Changes to This Privacy Policy

Habl Mart may update this Privacy Policy from time to time.

Any changes will be published on this page, and the updated policy will apply from the date it is posted.

We encourage customers to review this page periodically.

14. Contact Us

If you have any questions about this Privacy Policy or how your information is handled, please contact us:

Habl Mart
WhatsApp: 03146164259
Email: hablmart72@gmail.com

Habl Mart

Your Online Shopping Destination in Pakistan

We value your trust and are committed to handling your information responsibly.